CARRIERS | CLAIMS
Our Carriers
As an independent agency, we offer a wide variety of insurance products from a diverse group of insurance carriers. This variety lets us find the best match for your insurance needs, be it auto, homeowners, town home, renters, condo, mobile home, RV, watercraft, flood, motorcycle/ATV, or life insurance. Here are the insurance carriers we represent, along with their 24-hour claim phone numbers:
Foremost Claims:
800-527-3907 |
Germania Claims:
800-392-2022 Roadside Assistance: 855-548-3455 |
Hartford Claims:
800-759-8656 |
Homeowners of America Claims: 866-407-9896
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National General Claims: 800-325-1088
Flood Claims: 877-254-6819 |
Progressive Claims:
800-776-4737 |
Safeco Claims:
800-332-3226 |
Travelers Claims:
800-252-4633 |
Making a Payment
You have many options when it comes to making payments on your insurance policies. You may:
- pay online with your credit card through your carrier's payment portal;
- pay via phone, either with your carrier or with Theiss Insurance;
- set up automatic electronic funds transfer (EFT) from your bank account, or automatic recurring credit card (RCC) payments; or
- pay by check, mailed either directly to your carrier, or to Theiss Insurance.
How to Start a Claim At Theiss Insurance Agency, we know that the manner in which we handle your claim is one of the most important aspects of our relationship with you. We pledge to assist you in any way we can with each step of the claims process.
To report a claim during business hours, please call our agency at (281) 376-4263 as soon as possible. We will direct you concerning the next steps you need to take in the claims process. Outside of business hours, please contact your insurance carrier directly, then contact us for any needed assistance.
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What Happens Next?
Insurance rates don’t always increase after a claim. However, every situation is different. If you have any concerns, please contact us at 281-376-4263. |
What should I do after an accident or loss?
Auto | Boat | RV:
- Windshield: Call your insurance carrier (phone numbers listed above).
- One Vehicle Accident: Stop your vehicle and move it to a safe place. Determine if you or any passengers are injured. Call for medical assistance if needed. Call your insurance carrier to report the accident.
- Two (or more) Vehicle Accident: Stop your vehicle and move it to a safe place, if possible. Remain at the scene of the accident, and determine if you or any passengers are injured. Call for medical assistance if needed. Exchange the following information with the other driver(s): names, addresses, telephone numbers, type of vehicles, insurance information, a description of damages. Get the names, addresses and telephone numbers of any witnesses. Call the police. Cooperate with the police and answer all of their questions. Do not admit fault to anyone. You do not have all of the facts about the accident yet. If your vehicle must be towed, ask that it be taken to a repair shop of your choice. Call your carrier and report the accident as soon as possible.
- Call our office with any questions you may have.
Property - Fire |Water | Wind | Theft | Vandalism | Etc.
- Make whatever repairs are necessary to ensure no further damage can occur. For instance, turn off the water main for burst pipes, place a tarp on the roof for leaks, etc. If you are not able to do so, there are restoration companies to help with repairs and work with your insurance carrier.
- Keep a record of repair costs and retain receipts for immediate and necessary repairs.
- If the loss involves theft or vandalism, call the police immediately.
- Call your insurance carrier to report the claim as soon as possible.
- Call Theiss Insurance Agency at 281-376-4263 with any questions you may have.
Property - Flood
If you have purchased flood insurance, please follow these initial steps and visit the FEMA website for additional information.
If you have purchased flood insurance, please follow these initial steps and visit the FEMA website for additional information.
- Determine your flood loss and report your claim : Examine your property to determine if there is flood damage. If there is, call your insurance carrier to start your flood claim. Call our office at 281-376-4263 with any questions you may have.
- Document your damage and start cleaning up : Be sure to document your flood loss using photos and videos before you start cleaning up your home. >>Keep ALL receipts. << Learn more about the Guidelines for Flood Clean Up for NFIP Policyholders.